Case Studies

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Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

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Insurance Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Why Customers Choose Verint

From global enterprises to fast-moving disruptors, top brands trust Verint to deliver increased capacity, operational efficiency, and reduced costs through AI-driven solutions that are proven, scalable, and secure.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% increase in agent productivity

Portugal’s leading telecommunications and technology provider has significantly improved customer service efficiency.

How NOS Increases NPS by 61% and Agent Productivity by 40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

The Latest

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  • Government Video

    Region of Waterloo Relies on Verint Case Management to Centralize Data and Improve CX Automation

  • Manufacturing Video

    Analog Devices Drives Customer Engagement and Success with Verint Community

  • Healthcare

    National Autistic Society Standardizes on Verint Community

  • Healthcare

    Cancer Research UK Community Improves Quality of Life

  • Transportation Video

    Trainline Doubles Agent Capacity with Verint

  • Financial Services

    Hg Turns Community Program into a C-level Strategic Asset to Increase Portfolio Value

  • Telecommunications

    NOS Increases NPS and Agent Productivity Using Verint Messaging

  • Retail Video

    How BarkBox Uses AI to Contain 30% of Customer Interactions